Monday, April 23, 2018

38 days...but who's counting

That's right... 38 days until Scotland. Yipee!

In an attempt to take back my life, I tried to work only "around" 40 hours last week. I just wanted to see if it could be done with the type of work load we're pulling right now.

I did my time sheets today and I was close. I logged 59.5 hours!

GAH!  I knew at about Wednesday that wasn't going to happen. It dawned on me that technically I'm doing 4 jobs.

1. Manager of the Delivery team. This takes about 15 hours a week, give or take. When I'm training new CSMs it seems to be more, but on average.

2. Localization specialist. I'm the only one on our team who knows and understands how our localization process works. And who has any idea about localization in general. I have been doing localization stuff for years - since my early days at Hotel CaliforniaSoft. (Note: Localization is basically the translation of content...in case you didn't know.) Our loc work is massive these days. Everyone...and I mean EVERYONE is getting ready for the General Data Protection Regulations (GDPR) that's to hit May 25th. It's an EU regulation on processing data - in it's simplest form. But because of it being international...everyone is localizing. And thus all the work. For the month of April, I had 900 development hours on the books for work for loc. That's just development. The managing and coordinating of all that is on my plate. Easily a 40 hour a week gig.

3. PM - I still have clients. And BIG ones. Most my clients are relatively quite these days, but the few that are active are very very active.

4. Professional Service Specialist - Our team is getting ready to reorg. Most the players will remain on and be Client Success Managers. Others of us, myself included, will become part of what we call Professional Services. Basically any additional paid for service a client purchases with their subscription. The CSM takes care of the client and their "subscription health" and we take care of anything else the client wants to do. So in prep of re-orging, and with the new CSMs, I've tried to put together a process for it. And in doing so have become the PS person. The new CSMs I'm not even teaching anything about the professional service portion of the job, and so ALL their work will come my way.

So technically I should be getting 4 salaries. Right?

I have no idea how to get myself out of this mess I'm in. I have been patiently waiting for something to happen and nothing has. We hired a new VP that starts on may 15th. I'm hoping he can bring some organization to my chaos.

In other news, today is the DadUnit's birthday. He would have been (**counts fingers) 84 today! I miss him a lot. He and the MomUnit have been on my brain all weekend. I found myself telling stories about them both and bringing them up in conversation. It feels good to talk about them. Makes me feel like they're here.

Yesterday was Sunday Dinner. I had a small crowd so I did RIBS! I swear each time I do these ribs they get better and better. Hah...I guess ribs were fitting since today's Dad's birthday and he was the master of ribs.

That's all. Gotta go do some more research on Scotland. I'm so excited to go. I sooo need this vacation.

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